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Got a New Device? Here’s the Essential Tech Prep You Can’t Afford to Skip

April 7, 2018 by Kevin McBride Leave a Comment

new device

It’s tons of fun getting a new device. Whether it’s a new desktop, laptop or phone: the thrill of getting it home and opening the box is great. We know, we love tech too. It even has its own version of new car smell! Once you get it home though, there are a number of things that need to be done before it’s really usable – beyond snazzing it up with a new case or mouse pad.

The sellers like to say it’s ready to use straight from the box – and it is – except not quite the way you need it to work. They’ll all turn on, look for WiFi, and sure, you can type…but rather like when you buy a new fridge, simply turning it on isn’t enough – it’s still empty and you’re still hungry. A few minutes now to prep your new device will save you time, stress, and quite possibly money.

Today, we’re talking vital tech prep for new devices:

Security Updates and Fixes

From the factory to your hands, that device has been in the box for at least a month. In the world of security, that’s an eternity. During that time on the shelf, new viruses have come out and new software weaknesses have been discovered. Fortunately, new updates to combat these problems were also created, they just haven’t been downloaded to your device yet. We can make sure your essential software is up-to-date and set to stay that way. That way, you know your device is safe to go online.

Data Transfer From Old to New

Some people want to transfer everything from one device to another, others like to have a fresh start and keep the old device as a backup. We can either transfer your data entirely or just the things you use. For computers, we can even turn your old hard drive into an external drive that you can plug into your new computer and grab files as required.

Setting up Hardware

If your new device is a computer, you’ll need to hook it up to extra tech like a printer or webcam. These tasks that should be plug-and-play can sometimes send you loopy, especially when you’ve got a plug mismatch or incompatible drivers. We can help get you set up, with everything tested and working.

Setting up Email and Software

This is one people commonly forget and then struggle with. Email clients in particular, need special configuration to connect properly. Quite often, we find people are stuck only able to receive, with overflowing unsent mail that won’t go anywhere! We’ll get all your personal software and connections up and going.

Setting up the Network

While tapping in a wifi password is easy enough, it doesn’t mean your browsing is secure, or even as fast as it could possibly be. We can quickly determine which connectivity method will be best for your device and your needs, and hook you up with fast, robust security measures.

Lock Down Privacy and Permissions

Whether you have children and are looking to provide a safe online experience, files you’d prefer to keep private, or simply want to set up ‘profiles’ for each user to have their own login, we can quickly get your new device configured to meet your needs.

We love to help. Give us a call at (337) 205-4860 and we’ll get your new device up and running.

Filed Under: Backup, Devices, Security, Upgrade Tagged With: computer setup, preparation

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Should I Upgrade or Buy a New Computer?

April 7, 2018 by Kevin McBride Leave a Comment

upgrade computer

Well, it depends – mostly on who you’re asking! A department store salesman will always recommend a new one, but when you get down to the nitty gritty with a trained technician, you’ll often discover you have more (and cheaper) options than you thought.

Start by taking stock of what you’ve got. Sometimes an upgrade simply isn’t worth the trouble and it’s painfully obvious. For example, if your car is 30 years old, demands a constant supply of special fuel and you can see the road whizzing by thanks to the ‘custom’ holes in the floor…it’s time to replace the rust-bucket! However, if your car is decently modern and in reasonably good condition but happens to stall at stop signs, a few quick fixes can be just what the mechanic ordered.

If your computer does need to be replaced, chances are you already know this. But if you’re not sure and some days it could go either way, this will help. We’ve put together a walk-through of the most common upgrades and the impact they’ll have:

Video card upgrade: It might not be your computer that’s getting old. Instead, games are getting more and more demanding. The days of stick-figure animations are gone and lifelike 3D is the new normal. With that improved experience comes a huge strain on your computer’s resources. If you have a gamer in the house, you can often super-power your computer with a single component – a new video card. For hardcore gamers, it’s actually a necessity, as some new games refuse to install if the video requirements aren’t met. Love smooth animations and responsive gameplay? We know all the best games out now (and in the works) and can match you with the right video card.

Hard drive upgrade: New hard drives are a popular option, both in size and speed. Running out of space is less of a problem now, but speed is a major concern. You’ve no doubt sat there twiddling your thumbs and urging a file to hurry up and copy. Many upgrades are to an SSD (Solid State Drive) that has zero moving parts and can find/transfer data in a flash. They even make booting up lightning fast! And you’ll have the choice of keeping your old drive for general storage, complete with all your existing data.

Memory/RAM upgrade: Some cheaper computers are under-powered from day 1. In truth, most of the ones in the department store could use at least an extra 4GB of oomph! Sometimes though, even a great computer falls behind as new applications come out and need more resources. Adding extra memory can revive your existing computer and set it up for a couple more years of happiness.

Where to draw the line: There are other upgrades such as the CPU, which is basically the brains of the computer; and the motherboard that all the parts plug into…but once you’re in that territory, it really is time to go for a full replacement. You’ll save money by getting a computer that meets your needs and can grow with you.

Is your computer letting you down? Give us a call at (337) 205-4860 to help you with upgrading or selecting a new computer.

Filed Under: Maintenance, Performance, Upgrade Tagged With: computer problems, maintenance, slow computer, upgrade

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